AI News about contact centre

Sale of private sector contact centre business to focus on public sector and pensions businesses

Capita Divides Business: Contact Centre Sale to Inspirit Capita plc has agreed to sell its private sector contact centre operations to Inspirit Capital, marking another step in the company's strategic simplification efforts. The sale allows Capita to concentrate resources on its public sector and pensions businesses, which represent core growth areas. This divestment reflects Capita's ongoing portfolio restructuring.